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Verdicts / Banking customer-message intent classification (77 intents)
Banking customer-message intent classification (77 intents): 150 public examples, 8 models, retries and failed attempts counted in every price. Checked 2026-11-04.
Classification · 150 public examples
meta-llama/llama-3.3-70b-instruct
Matches openai/gpt-4.1 on Banking customer-message intent classification (77 intents), at a fraction of the price.
| Model | Pass rate | 95% interval | Cost per successful task | Attempts per task | p50 | p95 | Vs baseline | Status |
|---|---|---|---|---|---|---|---|---|
| openai/gpt-4.1 Baseline | 76.7% | 69.3–82.7% | $0.001235 | 1.00 | 407 ms | 625 ms | baseline | Borderline |
| openai/gpt-4.1-mini | 75.3% | 67.9–81.5% | $0.000251 | 1.00 | 698 ms | 1,085 ms | b=8 c=6 · not shown to match | Borderline |
| openai/gpt-4.1-nano | 58.0% | 50.0–65.6% | $0.000085 | 1.04 | 911 ms | 1,404 ms | b=32 c=4 · not shown to match | Below bar |
| anthropic/claude-haiku-5.5 | 80.7% | 73.6–86.2% | $0.000140 | 1.04 | 301 ms | 1,339 ms | b=4 c=10 · matches | Cleared the bar |
| google/gemini-2.5-flash-lite | 66.0% | 58.1–73.1% | $0.000085 | 1.24 | 427 ms | 604 ms | b=19 c=3 · not shown to match | Below bar |
| meta-llama/llama-3.3-70b-instruct Verdict | 77.3% | 70.0–83.3% | $0.000082 | 1.00 | 458 ms | 3,285 ms | b=6 c=7 · matches | Borderline |
| mistralai/mistral-small-3.2-24b-instruct | 67.3% | 59.5–74.3% | $0.000070 | 1.01 | 631 ms | 5,664 ms | b=17 c=3 · not shown to match | Below bar |
| deepseek/deepseek-v4-flash | 75.3% | 67.9–81.5% | $0.000106 | 1.19 | 333 ms | 3,054 ms | b=6 c=4 · matches | Borderline |
Cost per successful task = total OpenRouter usage.cost across every attempt (retries on invalid output or API errors included) ÷ tasks that passed. Attempts per task above 1.00 is the retry tax. Status: Cleared = pass rate and the lower end of its 95% interval are at or above the 70.0% bar; Borderline = pass rate at the bar, interval reaches below it; Below bar = pass rate under it.
Pass rates on the same tasks can be compared pair by pair. meta-llama/llama-3.3-70b-instruct failed 6 tasks that openai/gpt-4.1 passed, and passed 7 that the baseline failed, across 150 shared tasks. An exact one-sided test of "no more than 5 points worse" gives p = 0.009649, so it is shown to match within the margin. Pass rates: 77.3% vs 76.7%.
| Your monthly bill on the baseline | Monthly saving at this rate | Days to repay a $19 run | Days to repay a $49 run |
|---|---|---|---|
| $200 | $186.72 | 3.1 | 7.9 |
| $500 | $466.80 | 1.2 | 3.1 |
| $2,000 | $1,867.21 | 0.3 | 0.8 |
Saving = bill × (1 − $0.000082 ÷ $0.001235), the cost per successful task measured on this dataset. Your own bill and examples set your own number; a Clearbar run on your data replaces this estimate with a measured one.
116 of 150 tasks passed. These are the first 12 that did not, with the input, what was expected and what the model returned.
Do you accept other currencies besides US Dollars?
Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?
How long does a card delivery take?
In what ATM can I change my pin?
Can you tell me the total cost of a transfer?
Some of my card payments look different than where I purchased products from. Why is that?
How do I set-up my PIN for the new card?
I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.
When will the card arrive?
how much do you charge to accept transfers
Can I also transfer with SWIFT?
Can I give my friends access to my account so they can top it up for me?
Do you accept other currencies besides US Dollars?
Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?
How long does a card delivery take?
Can you tell me the total cost of a transfer?
Some of my card payments look different than where I purchased products from. Why is that?
How do I set-up my PIN for the new card?
I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.
When will the card arrive?
how much do you charge to accept transfers
Can I also transfer with SWIFT?
Can I give my friends access to my account so they can top it up for me?
Are there restrictions for my disposable card since it does not seem to be working?
BANKING77 (PolyAI/banking77), test split
150 rows drawn with a fixed seed from the 3,080-row test split. Licence: CC BY 4.0. Source: https://huggingface.co/datasets/PolyAI/banking77
Temperature 0, max tokens 256, up to 2 retries on invalid output or API errors. System prompt:
You route banking customer messages. Choose the single intent from the label list that best matches the message. Reply with the label exactly as written and nothing else.
The script runs this exact dataset and model list through OpenRouter with your own key. Models sample at temperature 0 and are not fully deterministic, so a re-run lands within about ±5 points of pass rate and ±10% of cost. Prices move: today's list may differ from the 2026-11-04 snapshot.
export OPENROUTER_API_KEY=sk-or-... node rerun-banking77-intent.mjs
The downloadable script was run again from an empty folder with an OpenRouter key from the environment, for $0.2323 in total. 6 of 8 models landed within ±5 points of pass rate and ±10% of cost per successful task; the ones that moved further:
Verdict on the re-run: deepseek/deepseek-v4-flash as the cheapest match; the pick above was meta-llama/llama-3.3-70b-instruct. Models close to the match line can swap places between runs, which is why each row shows its paired test.
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