{"id":"b77-0","input":"How do I pay by check?","expected":"top_up_by_cash_or_cheque"}
{"id":"b77-1","input":"Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?","expected":"cash_withdrawal_charge"}
{"id":"b77-2","input":"There was an error in exchange rate for my cash withdrawal","expected":"wrong_exchange_rate_for_cash_withdrawal"}
{"id":"b77-3","input":"I would rather the Mastercard.","expected":"visa_or_mastercard"}
{"id":"b77-4","input":"I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?","expected":"wrong_amount_of_cash_received"}
{"id":"b77-5","input":"Do you accept other currencies besides US Dollars?","expected":"supported_cards_and_currencies"}
{"id":"b77-6","input":"Why is the cash deposit not showing up in my account?","expected":"balance_not_updated_after_cheque_or_cash_deposit"}
{"id":"b77-7","input":"How do I use the top up app with my apple watch?","expected":"apple_pay_or_google_pay"}
{"id":"b77-8","input":"I need it delivered by Saturday.","expected":"card_delivery_estimate"}
{"id":"b77-9","input":"It seems my top up is reverted?","expected":"top_up_reverted"}
{"id":"b77-10","input":"How do I set a new pin?","expected":"change_pin"}
{"id":"b77-11","input":"Help!  My wallet was stolen and someone is taking money out.  I need this money!  What can I do?","expected":"cash_withdrawal_not_recognised"}
{"id":"b77-12","input":"What is the auto top up function and where can I find that at?","expected":"automatic_top_up"}
{"id":"b77-13","input":"How long does a card delivery take?","expected":"card_arrival"}
{"id":"b77-14","input":"There is a direct debit that's not mine.","expected":"direct_debit_payment_not_recognised"}
{"id":"b77-15","input":"What is accepted in regards to cards and currencies?","expected":"supported_cards_and_currencies"}
{"id":"b77-16","input":"In what ATM can I change my pin?","expected":"change_pin"}
{"id":"b77-17","input":"There is more than one of the same transaction on my account.","expected":"transaction_charged_twice"}
{"id":"b77-18","input":"What do I need to do to change my PIN?","expected":"change_pin"}
{"id":"b77-19","input":"Please delete my account. I am not happy with the service from your company.","expected":"terminate_account"}
{"id":"b77-20","input":"Can you let me know if Visa is among the card scheme assignments?","expected":"visa_or_mastercard"}
{"id":"b77-21","input":"Can you tell me the total cost of a transfer?","expected":"top_up_by_bank_transfer_charge"}
{"id":"b77-22","input":"Is there any place I cannot use my card?","expected":"card_acceptance"}
{"id":"b77-23","input":"I think my card payment had been return","expected":"reverted_card_payment?"}
{"id":"b77-24","input":"I can't find my phone.","expected":"lost_or_stolen_phone"}
{"id":"b77-25","input":"What all is needed to verify the top-up card?","expected":"verify_top_up"}
{"id":"b77-26","input":"I need a new PIN.","expected":"change_pin"}
{"id":"b77-27","input":"Why can't I top up?","expected":"top_up_failed"}
{"id":"b77-28","input":"Some of my card payments look different than where I purchased products from. Why is that?","expected":"card_payment_not_recognised"}
{"id":"b77-29","input":"I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?","expected":"Refund_not_showing_up"}
{"id":"b77-30","input":"Which fiat currencies do you support?","expected":"fiat_currency_support"}
{"id":"b77-31","input":"If I have more than one disposable card, can I make five payments on each of them?","expected":"disposable_card_limits"}
{"id":"b77-32","input":"I forgot my password","expected":"passcode_forgotten"}
{"id":"b77-33","input":"How do I set-up my PIN for the new card?","expected":"get_physical_card"}
{"id":"b77-34","input":"Any fee for topping up?","expected":"top_up_by_card_charge"}
{"id":"b77-35","input":"why do your exchange rates change","expected":"exchange_rate"}
{"id":"b77-36","input":"Is there a fee for transfer top-up?","expected":"top_up_by_bank_transfer_charge"}
{"id":"b77-37","input":"I couldn't use my contactless this morning, it wasn't accepted.","expected":"contactless_not_working"}
{"id":"b77-38","input":"I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.","expected":"card_payment_fee_charged"}
{"id":"b77-39","input":"At which ATMs can I use this card?","expected":"atm_support"}
{"id":"b77-40","input":"What should I do if I forgot my passcode?","expected":"passcode_forgotten"}
{"id":"b77-41","input":"Where is the auto top-up option?","expected":"automatic_top_up"}
{"id":"b77-42","input":"When will the card arrive?","expected":"card_delivery_estimate"}
{"id":"b77-43","input":"How can I find the nearest ATM?","expected":"atm_support"}
{"id":"b77-44","input":"How can I lookup where funds came from?","expected":"verify_source_of_funds"}
{"id":"b77-45","input":"I transferred money but the recipient says it has not arrived. Why would this be?","expected":"transfer_not_received_by_recipient"}
{"id":"b77-46","input":"I live in the US but want to get a card","expected":"country_support"}
{"id":"b77-47","input":"how much do you charge to accept transfers","expected":"top_up_by_bank_transfer_charge"}
{"id":"b77-48","input":"Do my kids have to be a certain age to use this service?","expected":"age_limit"}
{"id":"b77-49","input":"Can I also transfer with SWIFT?","expected":"top_up_by_bank_transfer_charge"}
{"id":"b77-50","input":"I attempted to get cash but was declined.","expected":"declined_cash_withdrawal"}
{"id":"b77-51","input":"I believe someone is using my card without my agreement!","expected":"compromised_card"}
{"id":"b77-52","input":"Is there a limit to top-ups?","expected":"top_up_limits"}
{"id":"b77-53","input":"Can I give my friends access to my account so they can top it up for me?","expected":"topping_up_by_card"}
{"id":"b77-54","input":"Are there restrictions for my disposable card since it does not seem to be working?","expected":"virtual_card_not_working"}
{"id":"b77-55","input":"Can I add to my account balance with a cheque?","expected":"top_up_by_cash_or_cheque"}
{"id":"b77-56","input":"what are exchange rates based on","expected":"exchange_rate"}
{"id":"b77-57","input":"I would like a refund on one of your products that has been sold to me","expected":"request_refund"}
{"id":"b77-58","input":"How do I know which ATMs will accept this card?","expected":"atm_support"}
{"id":"b77-59","input":"What are the steps in order to activate my new card?","expected":"activate_my_card"}
{"id":"b77-60","input":"How do I deposit cash into my account?","expected":"top_up_by_cash_or_cheque"}
{"id":"b77-61","input":"Can I link my new card?","expected":"card_linking"}
{"id":"b77-62","input":"May I exchange currencies with this?","expected":"exchange_via_app"}
{"id":"b77-63","input":"How do I cancel my transfer?","expected":"cancel_transfer"}
{"id":"b77-64","input":"The transactions showing up are strange, I think my card was used without me knowing.","expected":"compromised_card"}
{"id":"b77-65","input":"I tried to make a transfer but it failed","expected":"failed_transfer"}
{"id":"b77-66","input":"Where is my transfer from [country]?","expected":"balance_not_updated_after_bank_transfer"}
{"id":"b77-67","input":"What things do I need to verify my identity?","expected":"verify_my_identity"}
{"id":"b77-68","input":"I took out cash abroad and the exchange rate isn't correct.","expected":"wrong_exchange_rate_for_cash_withdrawal"}
{"id":"b77-69","input":"I need to find out what is the limit for top-ups.","expected":"top_up_limits"}
{"id":"b77-70","input":"Can I verify my identity online?","expected":"verify_my_identity"}
{"id":"b77-71","input":"My top up didn't work.","expected":"top_up_failed"}
{"id":"b77-72","input":"Why do I have a pending cash withdrawal?","expected":"pending_cash_withdrawal"}
{"id":"b77-73","input":"I can't get money out of the ATM","expected":"declined_cash_withdrawal"}
{"id":"b77-74","input":"For how long will my transfer be pending?","expected":"pending_transfer"}
{"id":"b77-75","input":"The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.","expected":"wrong_amount_of_cash_received"}
{"id":"b77-76","input":"Why was I declined getting cash?","expected":"declined_cash_withdrawal"}
{"id":"b77-77","input":"I was at the ATM trying to made a withdraw and I was declined.","expected":"declined_cash_withdrawal"}
{"id":"b77-78","input":"Why hasn't my transfer gone through yet?","expected":"pending_transfer"}
{"id":"b77-79","input":"How long will it take to deliver something to US?","expected":"card_delivery_estimate"}
{"id":"b77-80","input":"how long do money transfers take?","expected":"transfer_not_received_by_recipient"}
{"id":"b77-81","input":"What is this direct debit I am seeing?","expected":"direct_debit_payment_not_recognised"}
{"id":"b77-82","input":"Can a transaction be cancelled?","expected":"cancel_transfer"}
{"id":"b77-83","input":"How do I go about setting up an account for my daughter?","expected":"age_limit"}
{"id":"b77-84","input":"How do I unblock my PIN?","expected":"pin_blocked"}
{"id":"b77-85","input":"When adding money, what are the currencies you take?","expected":"supported_cards_and_currencies"}
{"id":"b77-86","input":"Is there an age limit?","expected":"age_limit"}
{"id":"b77-87","input":"Can I get cash with this card anywhere?","expected":"atm_support"}
{"id":"b77-88","input":"How long can I expect a transfer to pend for?","expected":"pending_transfer"}
{"id":"b77-89","input":"CAN YOU EXPLAIN HOW TO TRANSFER MONEY INTO MY  ACCOUNT FOR ME?","expected":"transfer_into_account"}
{"id":"b77-90","input":"locations to withdraw money","expected":"atm_support"}
{"id":"b77-91","input":"My card still hasn't arrived after 2 weeks. Is it lost?","expected":"card_arrival"}
{"id":"b77-92","input":"I'd rather get a Mastercard","expected":"visa_or_mastercard"}
{"id":"b77-93","input":"My child needs a card, how can I add them to the account I currently have?","expected":"getting_spare_card"}
{"id":"b77-94","input":"I would like to not have to do the identity verification.","expected":"why_verify_identity"}
{"id":"b77-95","input":"Is there a location near me that i can change my PIN?","expected":"change_pin"}
{"id":"b77-96","input":"My work sends me all over the world, can I get a discount for all the money I have to exchange?","expected":"exchange_charge"}
{"id":"b77-97","input":"How do I know why my card isn't working?","expected":"card_not_working"}
{"id":"b77-98","input":"Can I use this account to receive my salary?","expected":"receiving_money"}
{"id":"b77-99","input":"Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.","expected":"cash_withdrawal_charge"}
{"id":"b77-100","input":"Can I send a cheque to do my top ups?","expected":"top_up_by_cash_or_cheque"}
{"id":"b77-101","input":"A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?","expected":"direct_debit_payment_not_recognised"}
{"id":"b77-102","input":"Why is identity verification mandatory?","expected":"why_verify_identity"}
{"id":"b77-103","input":"Help!  The atm won't give me my card back.","expected":"card_swallowed"}
{"id":"b77-104","input":"Where has my available money come from?","expected":"verify_source_of_funds"}
{"id":"b77-105","input":"Why are there fees for card usage?","expected":"card_payment_fee_charged"}
{"id":"b77-106","input":"Does your system support multiple currency.","expected":"fiat_currency_support"}
{"id":"b77-107","input":"Why hasn't my balance increased after depositing a check?","expected":"balance_not_updated_after_cheque_or_cash_deposit"}
{"id":"b77-108","input":"in china, need new card","expected":"card_about_to_expire"}
{"id":"b77-109","input":"Why do you need to know so much about me","expected":"why_verify_identity"}
{"id":"b77-110","input":"Can I use my card anywere?","expected":"card_acceptance"}
{"id":"b77-111","input":"My bank transfer is still not showing up in my account.","expected":"balance_not_updated_after_bank_transfer"}
{"id":"b77-112","input":"What steps must I follow to get a Visa credit card?","expected":"visa_or_mastercard"}
{"id":"b77-113","input":"Am I free to top-up as much as I want?","expected":"top_up_limits"}
{"id":"b77-114","input":"I transferred my funds, why did it not go through?","expected":"failed_transfer"}
{"id":"b77-115","input":"Cannot access my top up.","expected":"topping_up_by_card"}
{"id":"b77-116","input":"How long does it take for transfers to finish?  I sent funds to my pal, and she says that she has not gotten anything.","expected":"transfer_not_received_by_recipient"}
{"id":"b77-117","input":"Are there any fees for top ups?","expected":"top_up_by_card_charge"}
{"id":"b77-118","input":"Can i deposit my salary to this account?","expected":"receiving_money"}
{"id":"b77-119","input":"Tell me why my virtual disposable card won't work.","expected":"virtual_card_not_working"}
{"id":"b77-120","input":"I can't prove my identity.","expected":"unable_to_verify_identity"}
{"id":"b77-121","input":"I want to change my personal details.","expected":"edit_personal_details"}
{"id":"b77-122","input":"What is the next step if my card is about to expire.","expected":"card_about_to_expire"}
{"id":"b77-123","input":"how to activate card?","expected":"activate_my_card"}
{"id":"b77-124","input":"I would like to close my account.","expected":"terminate_account"}
{"id":"b77-125","input":"Why couldn't I do a transfer to a beneficiary?","expected":"beneficiary_not_allowed"}
{"id":"b77-126","input":"How can I tell if there is a top-up limit?","expected":"top_up_limits"}
{"id":"b77-127","input":"Can you tell me why I noticed a $1 charge on my statement?","expected":"extra_charge_on_statement"}
{"id":"b77-128","input":"A cash withdrawal is showing up that I didn't do.","expected":"cash_withdrawal_not_recognised"}
{"id":"b77-129","input":"What are the age requirements for opening an account?","expected":"age_limit"}
{"id":"b77-130","input":"Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this","expected":"beneficiary_not_allowed"}
{"id":"b77-131","input":"There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?","expected":"cash_withdrawal_not_recognised"}
{"id":"b77-132","input":"Will you be able to send the new card to China?","expected":"card_about_to_expire"}
{"id":"b77-133","input":"What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!","expected":"declined_cash_withdrawal"}
{"id":"b77-134","input":"What is the fee to receive money?","expected":"top_up_by_bank_transfer_charge"}
{"id":"b77-135","input":"How do I top up my card?","expected":"transfer_into_account"}
{"id":"b77-136","input":"How do I contact customer support about a transfer?","expected":"declined_transfer"}
{"id":"b77-137","input":"My password isn't being accepted and I need to reset it.","expected":"passcode_forgotten"}
{"id":"b77-138","input":"I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?","expected":"wrong_amount_of_cash_received"}
{"id":"b77-139","input":"If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?","expected":"declined_transfer"}
{"id":"b77-140","input":"I transferred some money but the receiver can't pick it up for some reason.","expected":"transfer_not_received_by_recipient"}
{"id":"b77-141","input":"I put money into my account for the minimum balance but the application didn't accept.","expected":"top_up_reverted"}
{"id":"b77-142","input":"Why would there be a payment on my account I don't recognize?","expected":"card_payment_not_recognised"}
{"id":"b77-143","input":"Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.","expected":"beneficiary_not_allowed"}
{"id":"b77-144","input":"Is there an exchange fee?","expected":"exchange_charge"}
{"id":"b77-145","input":"Card payment declined?","expected":"declined_card_payment"}
{"id":"b77-146","input":"Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?","expected":"wrong_amount_of_cash_received"}
{"id":"b77-147","input":"Do you have Visa or Matercard?","expected":"visa_or_mastercard"}
{"id":"b77-148","input":"Can my card be used everywhere?","expected":"card_acceptance"}
{"id":"b77-149","input":"how do I link a card I already have?","expected":"card_linking"}